Blue K Safari Maldives Pvt. Ltd.
Privacy
What this website asks you for, why we need it, and how to reach us about it.
What we collect
We only receive what you type or upload into one of these forms:
- Booking requests — the lead guest’s name, email address and phone or WhatsApp number; each guest’s name and nationality; the cabins and payment option you chose; and any special requests.
- Payment slips — the file you upload after paying by bank transfer (PDF, JPEG or PNG).
- Guest registration form, completed for every guest after payment — contact details, date of birth, gender, nationality, passport number and expiry, blood type, prescribed medication and allergies, flight and pickup details, previous visits to the Maldives and to our boats, an emergency contact, medical insurance details and any special requests. On diving trips it also asks for your certification, number of dives, diving insurance and rental-gear needs.
- Diver medical questionnaire, for divers — your answers to the medical questions and, when an answer needs one, the signed physician’s form you upload.
- Reviews — the name, rating and text you submit about a boat.
- Itinerary requests — your name, email address and message.
How we use it
To run your booking: to check space on the boat, email you about your request and payments, verify the payments you make, send you the links to your guest forms and prepare your trip.
Medical answers and physician’s forms are used to decide whether a diver is fit to dive. Reviews are published on the boat’s page, with the name you gave, only after our team approves them. Itinerary requests are read by our team so we can answer you.
Where it is kept
Everything you submit is stored by Blue K Safari Maldives in our booking system, and the files you upload are kept in our file storage. It is used by our team to run your trip.
Third-party services on this site
- Our forms (booking, reviews and itinerary requests) and the Ask Blue K chat use Cloudflare Turnstile to check that a person, not a bot, is sending them. The check loads from Cloudflare.
- Videos from YouTube, Instagram and Facebook load only when you press play. Until then we show a preview; for YouTube videos the preview image comes from YouTube’s image server.
- Share buttons open Facebook, WhatsApp, X, LinkedIn or your email app only when you press them.
- Ask Blue K, the chat on every page, is an AI assistant: see Ask Blue K, the AI assistant below. “Chat on WhatsApp” opens WhatsApp.
Ask Blue K, the AI assistant
The messages you type in the Ask Blue K chat are sent to our AI provider, Anthropic, which processes them only to write the answer. Blue K Safari does not store your chat messages: we keep only counts, such as how many questions were asked, and error reports. Please do not type card details or other sensitive information in the chat. To book or to discuss your booking, use the booking pages, WhatsApp or email.
Stored in your browser
- A note that you have closed the Ask Blue K welcome bubble (local storage).
- Your Ask Blue K conversation, so it stays open as you move between pages (session storage — cleared when you close the tab, or with “New chat”).
- While you book, your choices and guest details for that departure, so a reload does not lose them (session storage — cleared when you close the tab).
Seeing, correcting or deleting your data
To see, correct or delete the information we hold about you, email trips.maldives@icloud.com. Other ways to reach us are on the contact page.
Waiting list
If you ask us to tell you when places open on a full departure, we keep your name, e-mail address, your WhatsApp number if you give it, how many guests would come and your note. We use them only to write to you about that departure. To be taken off the list, reply to our e-mail or write to trips.maldives@icloud.com.
Visit counts
We count how many people open our pages and how far they get through booking, so we can see where the site makes booking hard. We use Vercel Web Analytics for this. It sets no cookies. For each page it receives the page’s address without the part after “?” (where your booking’s links keep their details), the page you came from, your type of device and browser, and your country. When you open a departure, reach a booking step, send a booking request or tap a WhatsApp button, it receives only the name of that step. It never receives your name, e-mail address, phone number or booking details.